Stay Toasty This Winter With Our Heating FAQs

At Hoffman Heating & Cooling, we receive a lot of heating, furnace, and general HVAC questions from New London homeowners like you. And with more than 45 years of expertise under our belts, we’re proud to say we have the answers. We’ve collected some of the most frequent questions we receive to help you better understand your home heating system and assist with HVAC troubleshooting. Find them below, then call us at 920-982-6565 when you need service.
Didn’t find the answers to your HVAC questions? We’re happy to help. Give us a call at 920-982-6565 us or contact us online today.
All of the technicians are polite, very knowledgeable, on time, and they work hard. My new furnace works great and because we upgraded to a bigger furnace, the basement is much warmer now.
Arrived on time and worked hard even through the rain. My favorite part of my new central air conditioner is the fan is so quiet, you don’t even know it’s running. Thank you to the service tech for adjusting the fan!!!
The installation of my new Bryant furnace was done professionally, the area completely cleaned, and Cross did a thorough explanation of the thermostat and system.
Arrived on time. Professional with installation. Took away old parts and cleaned up when done. Made sure I understood before they left about how to work the thermostat for heat. Answered any question I had.
Very professional service, installers were very respectful and knowledgeable. From the quote to financing, the entire process was effortless. I highly recommend Hoffman Heating & Cooling.
Hoffman Heating & Cooling was very efficient on coming out to our house when our furnace quit. The [new] installation was done in a timely manner and Cross was very knowledgeable when we asked questions. Thank you Dave, Larry, Cross, and Caleb for making this experience a good one!!!